Terafielceli respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains what information we collect through our online store, how we use and store it, when it may be shared, how Cookies are managed, and how you may exercise your privacy rights.
1. Scope And Application
This Privacy Policy applies to personal information collected through our online store, website, order processing, payment-related activities, customer service communications, and other online interactions with us.
The information we may collect includes your name, email address, telephone number, delivery address, order information, payment-related information, customer communications, and certain technical information generated through your use of our website.
We collect information only when it is reasonably necessary to operate our online store, process orders, provide customer support, maintain website security, and fulfill the purposes described in this Privacy Policy.
2. Information Collection And Cookies
We may collect personal information when you place an order, complete a payment, contact us, submit a request, or otherwise provide information through our website.
We may also collect limited technical information automatically when you use our website, such as browser information, device information, website interaction data, and technical information required for website operation and security.
Cookies are small data files stored on your device through your browser. We may use Cookies for essential website functions, selected preferences, website security, and website usage analysis where applicable.
Essential Cookies may be used when necessary for basic website functions. Non-essential Cookies that require consent will only be used after the applicable information has been provided and the required consent has been obtained.
You may manage or withdraw applicable Cookie preferences through the Cookie controls provided on our website.
3. Use And Sharing Of Personal Information
We may use personal information for the following purposes:
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To Process Orders, Payments, Delivery Information, Returns, Exchanges, Refunds, And Related Customer Requests.
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To Provide Customer Support And Respond To Order-Related Communications.
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To Maintain Website Functions, Improve User Experience, And Support Website Security.
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To Detect And Prevent Fraud, Suspicious Activity, And Unauthorized Use.
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To Maintain Tax, Accounting, Order, And Other Required Business Records.
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To Send Newsletters And Conduct Marketing Activities Where You Have Provided The Required Consent.
We may share relevant personal information with service providers when reasonably necessary to support payment processing, order fulfillment, website operation, customer service, data storage, security, or other functions required to operate our online store.
We limit shared information to what is reasonably necessary for the applicable purpose. We do not sell customer contact information.
We may also disclose personal information when reasonably necessary to comply with an applicable obligation, protect our rights or property, investigate suspected fraud or misuse, or protect the security of our online services.
4. Data Storage And Cookie Consent
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order processing, customer support, accounting, security, and required recordkeeping.
When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it, subject to applicable retention requirements.
Cookies may remain on your device for different periods depending on their purpose. Essential Cookies may remain active when required for website operation.
Where consent is required for non-essential Cookies, we will provide information about the relevant purpose before requesting consent. You may refuse or withdraw applicable Cookie consent through the available preference controls.
We use reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, loss, or disclosure.
5. Your Privacy Rights And Choices
Depending on the circumstances and applicable requirements, you may have the following rights regarding your personal information:
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To Request Access To Personal Information We Hold About You.
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To Request Correction Of Inaccurate, Incomplete, Or Outdated Information.
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To Request Deletion Of Personal Information Where Applicable.
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To Request Restriction Of Certain Processing Where Applicable.
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To Request A Copy Of Certain Personal Information In A Commonly Used Electronic Format Where Applicable.
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To Object To Certain Processing Where Applicable.
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To Withdraw Consent Where Processing Is Based On Your Consent.
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To Change Or Withdraw Applicable Cookie Preferences.
You may contact us to request the addition, correction, or deletion of personal information or to exercise another applicable privacy right.
If you withdraw consent, the withdrawal will not affect processing that was lawfully completed before the withdrawal. Where information is necessary for another valid purpose, such as completing an existing order, maintaining required records, protecting transactions, or preventing fraud, we may continue to process the relevant information for that purpose.
We may request sufficient information to verify the nature of your request before making changes to personal information or completing a privacy request.
6. Data Processing Legal Basis And GDPR Policy
This section forms part of our GDPR Policy and explains the primary legal bases we may rely on when processing personal information.
Performance Of A Contract
We may process personal information when necessary to fulfill an order and provide purchased services. This may include processing order details, payment-related information, delivery information, customer communications, returns, exchanges, and refunds.
Explicit Consent
We may process personal information based on your explicit consent when you choose to subscribe to newsletters or when consent is required for marketing activities.
You may withdraw your consent at any time by using the available unsubscribe or privacy preference options or by contacting us.
Compliance With Legal Obligations
We may process and retain personal information when necessary for tax, accounting, recordkeeping, regulatory, or other applicable obligations.
Legitimate Interests
We may process personal information where necessary for legitimate interests, including improving user experience, maintaining website security, detecting and preventing fraud, protecting transactions, and maintaining reliable online services.
When relying on legitimate interests, we consider the relevant purpose and balance it against applicable privacy rights and reasonable expectations.
7. Privacy Requests And Contact Information
For questions about this Privacy Policy, requests to access, correct, or delete personal information, or withdrawal of consent, please contact us using the information below.
Address: 3109 Somerset Green Ct, Saint Louis, MO 63136, US
Phone: +1 (314) 402‑7183
Email: customer@terafielceli.com
Opening hours: Monday to Friday, 9:00 AM to 6:00 PM (EST)